The leading private sector bank provides a fully computerized platform for its banking and financial operations to its customers. With 509 branch offices and 12 regional offices across India, the bank is dedicated to delivering the best in customer service.

IARM was entrusted with managing the bank’s Cyber Security Operation Centre (C-SOC) from Level 1 to Level 3, 24X7X365. Our approach involved threat monitoring and solutioning using tools like Qradar, Imperva (WAF, DAM), ARCOS, among others. The team was also responsible for submitting compliance reports for internal and RBI audits, integrating SIEM tools with other technologies, and securing banking tools and devices from threat hunters.

The team at IARM successfully transitioned the SOC operation from the incumbent vendor without any issues. The operation was streamlined, alerts were managed efficiently, and the bank was secure from offenses all over the world. IARM’s efforts led to the blacklisting of over 2000 IP addresses, meeting 100% SLA’s, and improving the knowledge base and documentation.

IARM’s expertise in SOC 24X7 support enabled the leading private sector bank to provide a secure and efficient platform for its customers. With a streamlined operation, regular compliance reporting, and threat monitoring, the bank can now focus on delivering the best customer service.